I am an innovative systems analyst utilizing advanced technology to develop, streamline, and automate processes to achieve the most efficiency possible.

I effectively analyze business needs to develop strong solutions to maximize resource utilization, budgetary concerns and return on investment.

I am skilled at creating dashboards that drive instant decision making and lead to better results.

I am an expert in data gathering and data analysis and the ability to convert this information into actionable metrics, KPIs, and reports to drive business decisions.

I possess excellent communication skills with the ability to translate thoughts and ideas between various personality types with differing levels of knowledge.

I have a proven success record in performance improvement, problem discovery and resolution, and data realization with usable business improvement results. I have a confirmed ability to correlate process with tools and technology needed to fulfill business needs.

I have very strong results driven business support abilities, understanding the need to view ‘the big picture’ and strive toward that goal.

I am experienced in global enterprise application design, implementation, and administration with strong concentration in IT Asset Management and Service Desk/Call Manager process.